HR Execution at theSpeed of Thought.

Command Credits are Oputime's usage-based unit for actions performed through the platform. They are consumed when you ask Oputime to retrieve information, analyse information, perform an action, or execute an HR workflow.

Credits are pooled across your organization, so your team's included credits can be used where they are needed rather than being tied to individual employees.

Credit consumption varies according to the complexity of the request, the information involved, and the actions required. Typical usage may include:

• Simple information check: approximately 1–3 creditsExamples: checking a payslip, shift, or leave status/approval.
• Simple HR action: approximately 3–8 creditsExamples: updating an employee record or submitting a leave request.
• Multi-step HR task: approximately 8–20 creditsExamples: coordinating several related actions or preparing and routing HR documentation.
• Employee onboarding: approximately 15–40 creditsDepending on the employee's role, documentation, approvals, and actions required.
• Employee termination/offboarding: approximately 15–40 creditsDepending on the circumstances, documentation, approvals, and departments involved.
• Complex or multi-department workflow: approximately 20–50+ creditsDepending on the number and complexity of actions required.

These figures are estimates, not fixed charges. Actual consumption may vary according to the specific request and work required.

Each command is limited to 250 characters and is intended for one primary task or request. Combining multiple unrelated tasks into one command does not allow them to be treated as a single task. Where a request contains multiple distinct tasks, Oputime may process them separately and consume credits accordingly.

Your included monthly Command Credits expire at the end of each billing cycle and do not roll over.

Command Credits purchased separately as add-ons remain available for future use.

Yes. If you use your included Command Credits before the end of your billing cycle, you can purchase additional Command Credits as an add-on and continue using Oputime.

Purchased add-on Command Credits are separate from your included monthly allocation and roll over without expiring.

No. Purchased Command Credits do not expire.

Unused purchased Command Credits remain available for future use and continue to roll over from one billing cycle to the next for as long as a balance remains.

Your included Command Credit allocation is determined by your active plan and the number of employees covered by that plan.

When you change plans, your included allocation changes accordingly. Your previous usage is not erased or carried over as a new allocation.

For example, if your current plan provides 150 Command Credits per employee and you have 100 employees, your included allocation is 15,000 credits. If you subsequently move to a plan providing 100 Command Credits per employee, your new included allocation is 10,000 credits.

If you have already consumed more credits than your new plan provides, the difference is not restored. You will need to purchase additional Command Credits to cover the difference and continue making credit-consuming requests.

Purchased add-on Command Credits are unaffected by plan changes and remain available for future use.